Priced at a whopping $45 with a wide array of color choices, the “Adventure Quencher” has taken over the water bottle market. Starting as a wishlist item for holidays, the Stanley Cup became popular during Christmas and has continued to take off since then. We’ve seen this before with Hydroflasks and Yetis as well.

Claiming that it can keep water iced or hot for up to two days, this water bottle is great for a hot day at the pool, or a cold Friday night football game. The Stanley can be used all throughout the year, but some reviews show that it might not look the same after a year. 

One review posted in the review section of the website  says, “My handle came COMPLETELY Detached from just holding the handle and unscrewing the top lid!!” 

Another complaint from the Stanley  website says, “The shiny finish is awful. Scratches even with gentle care, normal use and hand washing.” There were many other reviews mentioning chipping paint from leisure use. Customers don’t seem to be happy paying for a $45 waterbottle that is chipping. Part of the aesthetic of owning a Stanley Cup seems to be the matte, minimalistic finish. When stainless steel starts to show through the soft finish, it loses the appeal. 

The Stanley company has not made a statement on these issues, and even tends to ignore them. 

A common issue among customers is reaching out to Stanley’s customer service team. One purchaser whose cup didn’t arrive writes, “through multiple contacts with customer service there has been no attempt to make it right or apologize.” For such a large company, you’d expect a large customer service team, but it’s actually the opposite. What I think is Stanley is producing too many cups at a time for them to be high quality, which is why so many of their customers are disappointed. 

Not all Stanley products are this faulty, though. The Stanley website also carries products like coolers, pots and pans, and lunch boxes, which most customers are satisfied with. 

Since I don’t personally own a Stanley cup, I cannot testify to the reviews that were mentioned previously. My issue with the company is the fact that paying customers are not receiving service for faulty products. For the price of $45 and the hassle of dealing with out of stock cups, you might want to stick to your Hydroflask.